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Valve will start helping developers moderate their Steam communities

It's a change that will hopefully take some pressure off game developers, who've until now had to moderate individual game discussions themselves.

Chris Kerr, News Editor

September 20, 2018

1 Min Read

Valve will soon help developers moderate their Steam communities by reviewing and taking action against reported discussion posts. 

Starting on September 25, whenever a community discussion thread or post is reported by a player, it will automatically be added to a queue for Valve's moderation team to review. Any material that violates the Community Guidelines will then be removed

It's a change that will hopefully take some pressure off game developers, who've until now had to moderate individual game discussions themselves. 

While the Steam moderation team already had the power to review and take action against other forms of reported content (such as screenshots, artwork, and guides), Valve was reluctant to start moderating individual discussions for fear of stepping on the toes of its game devs. 

However, with an increasing number of developers asking for the company to show more of a presence on the Steam discussion boards, Valve has decided it's time for a change in tack.

"We are at the point now where we want to make sure we’re putting our tools and human power to use in more ways across the Steam Community," explained Valve. 

"We won’t be actively perusing your community discussions or posting in threads - you have your own voice and your own style of communication with players about your game. We’ll only be communicating with players if it's necessary when issuing a warning or ban for reported content."

Anyone who still wants to retain total control over their communities can opt out of the new service by visiting the Steamworks settings for their games. For more info, be sure to check out the Steamworks blog post.

About the Author(s)

Chris Kerr

News Editor, GameDeveloper.com

Game Developer news editor Chris Kerr is an award-winning journalist and reporter with over a decade of experience in the game industry. His byline has appeared in notable print and digital publications including Edge, Stuff, Wireframe, International Business Times, and PocketGamer.biz. Throughout his career, Chris has covered major industry events including GDC, PAX Australia, Gamescom, Paris Games Week, and Develop Brighton. He has featured on the judging panel at The Develop Star Awards on multiple occasions and appeared on BBC Radio 5 Live to discuss breaking news.

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