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Twitch might use video clips to show banned creators the error of their ways

The company hopes to offer "specifics and clarity" to banned and suspended creators.

Chris Kerr, News Editor

May 25, 2022

1 Min Read
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Streaming platform Twitch wants to make it clear to suspended or banned creators why they've been reprimanded by sending them clips of their infractions.

It's notable news given the sizeable community that uses the platform to either watch or stream game-centric content.

As reported by The Washington Post, the company believes adding "specifics and clarity" to suspensions and bans will help users better understand why they've broken platform guidelines.

Currently, rule-breaking Twitch creators will receive an email that outlines why they've been banned or suspended, where the violation occurred, and how long they'll be barred from the platform.

Beyond that, however, perpetrators will only be told which rule they broke and won't be provided with any case-specific details that explain precisely what action caused them to be punished.

In some cases, this can leave creators genuinely bewildered as to why they've been thrown in the slammer, while it can also grant others plausible deniability -- even if they're aware of what they did wrong.

Twitch VP of trust and safety Angela Hession described the upcoming change as a "number-one ask."

"Safety is a journey, and this is a number-one ask from our community," Hession commented. "So we’re looking at how we can attach more details for people to understand -- like the video itself. That’s something we’re definitely working on."

For more on how Twitch intends to keep its house in order, check out The Washington Post's full interview with Hession.

About the Author(s)

Chris Kerr

News Editor, GameDeveloper.com

Game Developer news editor Chris Kerr is an award-winning journalist and reporter with over a decade of experience in the game industry. His byline has appeared in notable print and digital publications including Edge, Stuff, Wireframe, International Business Times, and PocketGamer.biz. Throughout his career, Chris has covered major industry events including GDC, PAX Australia, Gamescom, Paris Games Week, and Develop Brighton. He has featured on the judging panel at The Develop Star Awards on multiple occasions and appeared on BBC Radio 5 Live to discuss breaking news.

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