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Creative leadership: The pitch

This 3-part series will cover three aspects of creative leadership, i.e. that messy head-space where lead designer meets producer, starting with creative direction as internal pitching.

Tanya X. Short, Blogger

September 30, 2019

9 Min Read

This blog post is witten by Tanya X. Short, the Captain of Kitfox Games, a small independent games studio in Montreal currently working on Boyfriend Dungeon and BadCupid.

I’ve been Captain of Kitfox for almost 6 years now, and with each project I direct (Shattered Planet to Moon Hunters to Boyfriend Dungeon), I’ve learned more about both creative direction and leadership.

My experiences in creative leadership are primarily on small teams, but I’ve received agreement on and/or inspiration for these philosophies from managers at ArenaNet, Ubisoft, and other large companies, for whatever that’s worth. For context, Kitfox is a team of 8 so far.

This 3-part series will cover 3 aspects of creative leadership, i.e. that messy head-space where Lead Designer meets Producer. Specifically:

  • Part 1: Creative direction as internal pitching

  • Part 2: Analyzing your direction style & strengths

  • Part 3: How to give more compelling direction

Why Do I Care About Creative Direction?

The purposes of good creative direction are fairly self-evident after you’ve worked with someone inspiring, but in case you’re wondering about the purpose of all this, here is my argument for spending time & resources improving yourself:

  1. Efficiency. Good direction focuses the team. When people know what they should do and why, you will waste less time and money on misunderstanding and useless work. Good direction helps you make more with what resources you have.

  2. Higher Quality. Good direction raises the bar. If you want your game to have consistency and polish, your team will need to all be on the same page, no matter whether you are making art or a product (or, like most of us, both).

  3. Higher Morale. Good direction energizes the team. It’s so much more fun to work with people who are having a good time, than people who are miserable and trying to guess at the purpose of all their time and energy.

  4. True Collaboration. Good direction achieves unique results. One-person teams can produce fantastic works, but for larger scopes and diverse perspectives, you need everyone to bring some of themselves into what they create and enrich the experience.

There’s a reason business people (in addition to hailing taxis, exploiting workers, and sipping martinis) are known for repeating ‘synergy’ until it became a punchline. When it happens, it’s magic.

As a leader, there is very little that’s more gratifying than when you can see that two or more team members are achieving more together than each person ever could on their own. I see my purpose, as a creative leader, to be increasing the probability and frequency of that happening, to be as high as possible.

The Art of Pitching

When you’re working by yourself, you can just… do the thing. You see it, you make it, presto.

When you’re working with others, you have to communicate your vision/goals (which are probably complex, abstract, and evolving) to other humans on your team, many of whom probably think in different ways than you do. Short of telepathy, there’s some amount of translation involved, and even in the best case, misunderstandings will happen.

So rather than approach direction as a cold matter of facts and education, I recommend approaching direction the same as you would any other scenario in which you “pitch”. Direction is an act of persuasion, because you need your team members to believe that this project deserves:

  • their time

  • their effort

  • or at least, to be made at all

I don’t see pitching as manipulation or rhetoric; when executed by a good-faith leader, pitching a direction is a sincere expression of this project’s value— and not just why it’s deserving of time in the abstract, but your particular team’s talents.

Developing this pitch to your team-mates can follow the same thought-process as pitching investors for funding, or executives for green-lighting:

  1. What’s uniquely appealing about this project?

  2. Integrate that into the project.

  3. Demonstrate that appeal, over and over.

The trick is to consider the appeal to your team, rather than its appeal to consumers, customers, players, investors, etc.

Pitching to the Team: Case Study

For example, let’s look at Moon Hunters. To the customers, the Kickstarterand Steam page pitch things like high-quality pixel art, Assyrian mythology, “different every time”, and co-op action combat. Those are all cool aspects of the game, but none of those things were particularly energizing for my team. None of them were Assyrian mythology nerds, or crazy for co-op.

Step 1: Find the appeal (to the team)

So I sat down and I thought about why they might want to work on it. And after a good amount of thought and deliberation, over the course of production, I realized my team cared more that Moon Hunters:

  • had innovative gameplay and technical challenges

  • had a world-class art style that would stand out

  • was a huge hit at conferences and shows (players loved it)

  • was going to be financially viable

Now, these appealed to different team members to varying levels.

Step 2: Integrate

As those appealing aspects started being integrated into the game, they became more real. We actually worked on the procedural generation innovations and networking challenges, developed the art style, etc.

Integrating “players love it” into the game directly was difficult, but we did add characters designed or named by Kickstarter backers, which was a regular reminder that we had fans.

At this point, however, it should be clear that “financial viability” isn’t really something that can be built directly into the game, so it can only be a secondary motivation at best.

Step 3: Demonstrate the appeal. Over and over.

To demonstrate innovative gameplay & technology, we tried instituting “programmer show & tell”, so the 3 programmers on the project could trade knowledge and insights, and praise each other for new developments.

To demonstrate the art style, our artists regularly posted assets and concepts as they were being finished and imported into the game.

To demonstrate the continuing player excitement, we had in-house playtests and regularly attended events. This let the team see first-hand that these people aren’t just being polite, they’re crazy for the game and won’t give the controllers back. At shows, players regularly asked to buy it, credit card in hand.

Finally, to demonstrate financial viability, I shared business, funding news, and market research with the team when it helped them feel more secure (Kickstarter success also helped with this of course), but as discussed a moment ago, this was at best a secondary motivation.

Some Pitches Are Harder

It’s worth noting that some kinds of projects are just harder to pitch, even if they’re equally valuable or exciting for you as a leader.

The easiest, most insta-persuasive pitches include:

  • visuals. Humans are primarily visual animals, so if you can all agree that a particular image “looks cool”, you’re halfway there.

  • high production values. Everyone wants to work on THE BEST project, so if you can afford to compete to be world-best at literally anything, that can be highly motivating.

  • an element of trustworthiness. For better or worse, your team is more likely to trust you if you were the director of a best-selling game previously, or can prove your legitimacy in any way.

Basically, if you can make a single image that explains what your project is good at, you’ll have an easier time of it.

Slightly more difficult to pitch are:

  • unique audio/music. Everyone experiences audio a bit differently based on their past experiences, and some people don’t emotionally respond to music at all.

  • an innovation that is systemic or interaction-based, such as a new gameplay mechanic. These are difficult to explain in a single still image — you’ll probably need a video, or at least a gif, or maybe a diagram.

The most difficult pitches are project appeals that center around:

  • invisible and discoverable elements, such as ‘secrets’ or ‘twists’. Discoverable elements are difficult because the magic of the discovery won’t last through production, and you’ll need to work hard to re-invoke that magic over and over, even though your team has already had the twist spoiled 1000 times.

  • the truly experimental. When you’re really avant-garde, exploring the edge of the human experience, it can be nearly impossible to explain what you’re trying to do and why. This can still be extremely valuable work, but motivating your team might be very difficult, since they can’t see inside your head. This is probably yet another reason why most successful experiments are from extremely small teams.

How’s Your Direction Doing?

To judge your current creative direction, ask yourself:

  • What parts of the project excite and challenge them?

  • What parts of the project showcase their expertise?

  • What parts of the project will they be proud of, when it’s over?

  • What appeals to them about the project?

  • Why should they care?

If you can’t answer each question for each team member (or sub-team), that’s probably something to sit and think about. Maybe you really don’t know why they should buy in to your project, and that’s a problem for you to solve. But you’re creative, so I’m sure you can figure it out.

In Part 2, I’ll help you assess your personal creative leadership style for strengths & weaknesses, followed by Part 3, with techniques and process for how to give more compelling direction.

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