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Sony Apologizes For 'Elephant In the Room' PSN Outage

Sony, at its E3 media briefing this Monday, apologized for the recent outage of its PlayStation Network service, referring to the problem as an "elephant in the room," but noting that network activity is improving.
At Sony's E3 press conference this Monday, SCEA President and CEO Jack Tretton openly apologized for the recent outages in the company’s PlayStation Network service, telling consumers, “we apologize for any anxiety we may have caused you.” “This isn’t the first time I’ve come on stage like this with an elephant in the room,” Tretton said as he walked out on stage. Sony also noted that last week’s hardware sales numbers were up by 27 percent, and that the service’s network activity levels are now at 90 percent of what they were when the service first went offline. Tretton made sure to apologize to retail partners, developers, and publishers, reassuring them of the strength of the PlayStation brand.

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