3D virtual world and social community Xivio.com has announced it has partnered with online game company Alchemic Dream, which will provide Xivio with in-game monitoring, assistance and support.
Under the terms of the agreement, Alchemic Dream will provide email support, chat moderation, in-game events, community management, localization and marketing of Xivio's site.
Xivio's 3D Flash-driven application allows users to access all of its site's features without software downloads or additional computer configuration. Members who log into Xivio are provided access to the online social content and protection tools.
The company recently introduced online safety features including a patent-pending Open Ratings System and an educational "Parents' Zone" that lets parents moderate security settings for children's accounts. The company's rating system applies TV-style ratings to all content (photos, music, videos and journal entries) throughout the site.
Xivio president and CEO David Wisotzky commented, “As we look to expand Xivio.com’s offerings, we needed to find a partner who could assist us with the most important part of our site– the members who use it regularly. Alchemic Dream is a leader in MMOG management and their extensive expertise in this area makes them a natural fit for our future goals.”