Maintaining player enthusiasm can be tricky business for even a skilled community team. Community managers may not have much say in how a game is designed and updated, yet they have the responsibility of informing and engaging with its playerbase.
During the GDC 2017 Community Management Summit, Uken Games' Nick van Vugt empathized with this struggle and offered fellow devs tips on how to best work together with your community to combat negativity and keep players engaged and enthusiastic.
Citing specific examples from his own experiences as a community lead at Uken, van Vugt shared practical advice on minimizing toxic elements in a community and fostering positive experiences.
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