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Nintendo has altered its cancellation policy to let consumers opt-out of digital pre-orders up to one week before launch.Â

Chris Kerr, News Editor

September 4, 2020

1 Min Read

Nintendo has altered its cancellation policy to let consumers opt-out of digital pre-orders up to one week before launch. 

Nintendo would previously charge shoppers as soon as they'd placed a pre-order on the Nintendo eShop, irrespective of when their chosen game was launching. 

As highlighted by NintendoLife, however, the company has now quietly tweaked that policy to ensure eShop customers won't be charged any sooner than seven days before launch, and will also let them "cancel pre-orders up until time of payment."

"The expected payment date [for pre-orders] is no sooner than seven days before the product is released," reads the amended policy. "You may cancel your preorders up until time of payment.

"You can cancel pre-orders by selecting Shop Menu in your Nintendo Account settings then selecting Your Pre-orders, or by selecting Your Pre-orders in Account Information on Nintendo eShop on your device."

It's a small but notable change that gives consumers more freedom when shopping digitally, and one that's timely as digital sales at Nintendo continue to rise.

About the Author(s)

Chris Kerr

News Editor, GameDeveloper.com

Game Developer news editor Chris Kerr is an award-winning journalist and reporter with over a decade of experience in the game industry. His byline has appeared in notable print and digital publications including Edge, Stuff, Wireframe, International Business Times, and PocketGamer.biz. Throughout his career, Chris has covered major industry events including GDC, PAX Australia, Gamescom, Paris Games Week, and Develop Brighton. He has featured on the judging panel at The Develop Star Awards on multiple occasions and appeared on BBC Radio 5 Live to discuss breaking news.

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